Last updated: 1 January 2025

At The Hanmae Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit thehanmaestudio.com (the “Site”), contact us, or use our services.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices. When we make updates, we will post the revised version on this page and change the “Last updated” date above.

Information We Collect

We collect personal information that you choose to provide and certain technical information that is collected automatically when you use the Site.

Information You Provide Directly

When you fill out a contact form, send us an email, book a service, or otherwise contact us, you may provide details such as:

• your name;
• your email address;
• your phone number, if provided;
• your business name;
• your project details; and
• any other information you choose to share with us.

You can choose not to provide certain information, but doing so may limit our ability to respond to your inquiry or deliver our services.

Information We Collect Automatically

When you browse the Site, we may automatically collect certain data, including:

• your IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• referral source;
• time and date of your visit; and
• general website usage data.

This information helps us understand how visitors use the Site and how we can improve it.

How We Use Your Information

We use your personal information to operate our website, communicate with you, and improve our services. More specifically, we may use your information to:

• respond to inquiries and messages;
• provide design, creative, or digital services;
• manage client communication and project discussions;
• improve the performance, content, and functionality of the Site;
• send updates or marketing emails, where legally permitted;
• protect the Site from fraud, misuse, or security threats; and
• comply with legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and better understand how people use the Site.

Cookies may help us:

• remember user preferences;
• analyze website traffic;
• improve website performance; and
• support analytics or marketing tools, where applicable.

Most web browsers accept cookies automatically, but you can usually change your browser settings to remove or reject them. Please note that disabling cookies may affect some parts of the Site.

How We Share Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties when necessary to run our business and provide our services. These may include:

• website hosting providers;
• analytics providers;
• email marketing platforms;
• scheduling or booking tools;
• cloud storage services; and
• other service providers that support our operations.

We may also disclose your information if the law requires it, if we need to protect our rights, or if it becomes necessary during a business transfer such as a merger, sale, or reorganization.

Third-Party Links

This Site may contain links to third-party websites or platforms. Once you leave our Site, their own privacy policies and terms apply. We are not responsible for the privacy practices, content, or security of third-party websites.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. We may also retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Even so, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information to us, please contact us so we can remove it.

Your Rights

Depending on your location, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your personal information;
• object to or restrict certain processing; and
• withdraw consent where applicable.

If you would like to exercise any of these rights, please contact us using the email address below. We may ask you to verify your identity before we process your request.

International Users

If you access this Site from outside our operating country, please understand that your information may be transferred to, stored in, or processed in another country. By using the Site, you acknowledge that different data protection laws may apply.

Complaints

If you have concerns about how we handle your personal information, please contact us first. We will do our best to address your concerns. If applicable, you may also have the right to file a complaint with your local data protection authority.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, you may contact us at:

Email: hello@thehanmaestudio.com
Website: thehanmaestudio.com